At ATTRACTION BY MEL, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return for store credit in the form of a ATTRACTION BY MEL gift card only useable online. 

Returns are processed within 5-7 business days after your item(s) are delivered to us.

We do provide a pre-paid return label to only U.S. customers. Pre-paid labels are at cost of $7.99 and will be deducted from the total amount in the gift card when issued.

Customers are allowed to purchase their own return labels (if this method is preferred start the return process and write in the notes you prefer your own label). Email us for a return address at return@attractionbymel.com with your order number stating you want to use your own return label.

 

15 DAY STANDARD RETURN POLICY

We accept returns within 15 days of receipt of delivery.

ATTRACTION BY MEL  must receive the returned item within 15 days of return authorization. Our return policy lasts 15 days because we receive new items every day and sell out of items very quickly.  We will gladly pay your return shipping if item was not what was ordered or defective.

Please keep the return tracking information for your records. ATTRACTION BY MEL is not responsible for lost or stolen packages. ATTRACTION BY MEL does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to ATTRACTION BY MEL

 

 

-RETURNS MUST BE IN ORIGINAL CONDITION-

*To be eligible for a return, your item must be unworn, free of makeup stains, unaltered, unwashed and in the same condition that you received it, not used or altered in any way. You must also include, in the same condition as it was received:

- All original packaging such as boxes, bags, tags, and UPCs
- "Free gifts" or bonus items
- All items included in a bundle

 

 NON-RETURNABLE ITEMS

The following items are non-returnable.
- All Accessories(Jewelry, hats, belts, bags, scarves, and others)
- All intimate, swimwear, and bodysuit items
- Final sale items

 

 

  **Online store credit is a form of gift card that can be used on our website. In returns, online store credit is issued after we receive return item(s).